DJI Care Refresh 2-Year Plan (DJI RS 3 mini) code

DJI Care Refresh is the service protection for your device that will provide you with four replacements of damaged equipment within two years for a small additional fee. It covers damages resulting from collisions or contact of the product with water, among other things. The damaged equipment will then be replaced with a new or equivalent unit. DJI Care Refresh can be activated only once within 30 days from the activation (first power-on) of the device. There is also an option to extend the coverage for an additional year (total of 3 years) – you just need to purchase an additional yearly plan. Furthermore, the official manufacturer's warranty is applicable during the service period.

For devices in the DJI RS 3 Mini series, the cost of each replacement under DJI Care Refresh is 209 PLN.*

*In case of direct reporting to the manufacturer, the replacement amount may change depending on the current exchange rate.

Users of devices like DJI Mavic 3 Pro, DJI Mavic 3 Pro Cine, DJI Mini 2 SE, DJI RS 3 Mini, DJI Mini 3, DJI Mavic 3 Classic, Osmo Mobile 6, Osmo Mobile SE, Osmo Action 3, DJI Avata, DJI RS 3, DJI RS 3 Pro, DJI Mini 3 Pro, DJI Mavic 3, DJI Mavic 3 Cine, and DJI Action 2 can also receive additional benefits. If you don't use the replacement option during the Care Refresh service validity period, you will receive an extended warranty for an additional year as part of the reward.

1. The code should be activated at: https://support.dji.com/care/active.

2. During the activation process, provide the Care Refresh code, device serial number (located directly on the product), and the activating person's information (first and last name, email address).

3. The DJI Care Refresh service will be activated and automatically assigned to the appropriate region. Confirmation of DJI Care Refresh activation will be sent via email. Your equipment is already secure!

1. The user reports the malfunction and sends the equipment to the German DJI service with a note stating that DJI Care Refresh service has been purchased.

2. The user receives a repair estimate and based on that decides whether to proceed with the repair/replacement for a fee or through DJI Care Refresh.

3. After selecting the DJI Care Refresh option, the user pays the replacement fee and receives a different unit.

4. The replaced product will be prioritized for delivery to the user with free shipping.

1) Lost or partially lost equipment.

2) Stolen or abandoned products.

3) Additional accessories.

4) Intentional loss of the product.

5) Housing damages that do not affect the product's functionality.

6) Direct or indirect damages caused by force majeure.

7) Malfunctions occurring outside the DJI Care Refresh validity period.

8) Additional charges related to model enhancement or performance improvement.

9) Malfunctions resulting from modifications not in accordance with user manual recommendations or from using incompatible batteries and chargers.

10) Malfunctions resulting from the use of unauthorized accessories, batteries, or software.

Claim orders from Stores

You can claim your purchased items within 1 - 4 work days after making an order (if product is in local warehouse).

Please wait for an email notification regarding Your order status update.

Vilnius Store address: Vytenio g. 20, LT-03229 Vilnius, Lietuva

Kaunas Store address: Pramonės pr. 4D, LT-51329, Kaunas, Lietuva

Local delivery in Lithuania

Purchased items are delivered locally through Venipak service. Depending on availability of items, orders are processed within 1-3 work days. Orders made until 1AM are shipped the same day.

Local delivery  (1-4 w.d.) price for items of any size is through through courier service is 4.90€ (incl. VAT), if the amount of the shopping cart exceeds 150€ - delivery is free.

Local delivery price to Venipak parcel terminals (1-3w.d.) is 2.90€ incl. VAT, if the amount of the shopping cart exceeds 50€ - delivery is free.

Local delivery price to Omniva parcel terminals (1-3w.d.) is 3.90€ incl. VAT,if the amount of the shopping cart exceeds 70€ - delivery is free.

Payment on delivery (COD) +2.00€ (incl. VAT).

You can pay for the goods at the time of delivery to the courier in cash or by credit card. Payment to Omniva parcel terminals is only possible by bank card.

International delivery pricing through courier service

International shipping prices depend on geographic location:

Latvia - 5.50€ (incl. VAT)

Estonia - 6.50€ (incl. VAT)

Paid orders of more than 150€ are shipped for free to Latvia and Estonia.

other countries - negiotiated individually.

International delivery pricing to Omniva/Venipak parcel terminals

Latvia - 6.00€ (incl. VAT)

Estonia - 8.50€ (incl. VAT)

Payments:

We accept payments via PayPal for orders over 20€.

Product availability status:

Vilnius Store In Stock - the product is at the store, Vytenio str. 20 in Vilnius and can be picked up / purchased at same day;

Kaunas Store In Stock - the product is at the store, Pramonės pr. 4D in Kaunas and can be picked up / purchased the same day;

Central Warehouse In Stock - In stock, product will be shipped in a short time 1-2 work days;

1-2 work days - product will be shipped in a short time - 1-2 business days;

2-3 work days – we don’t have selected product in local warehouse. Shipping time is only 2-3 work days;

3-5 work days – we don’t have selected product in local warehouse. Shipping time is between 3-5 work days;

3-7 work days – we don’t have selected product in local warehouse. Shipping time is between 3-7 work days;

Out of Stock – selected product is sold out at the moment, but you can apply for automatic alert by email when product will be in stock.