Card DJI Care Refresh 1-Year Plan (DJI RS 3)

DJI Care Refresh is service protection for your device that will provide you, for a small additional fee, with two replacements of damaged equipment per year. It covers damage caused by collisions or product contact with water, among other things. Damaged hardware will then be replaced with new or equivalent new hardware. DJI Care Refresh can be activated one time up to 30 days after activation (first launch) of the device. It is also possible to extend the protection - just purchase an additional one-year plan (up to two times - you gain up to 3 years in total). What's more, the official manufacturer's warranty applies during the service period.

*When reported directly to the manufacturer, the replacement amount is subject to change depending on the current exchange rate.

Users of devices such as DJI Mavic 3 Pro, DJI Mavic 3 Pro Cine, DJI Mini 2 SE, DJI RS 3 Mini, DJI Mini 3, DJI Mavic 3 Classic, Osmo Mobile 6, Osmo Mobile SE, Osmo Action 3, DJI Avata, DJI RS 3, DJI RS 3 Pro, DJI Mini 3 Pro, DJI Mavic 3, DJI Mavic 3 Cine and DJI Action 2 can also get additional benefits. If you do not use the Care Refresh service once during the validity period, you will receive a warranty extension for an additional year as a reward.

1 Activate the code at: https://support.dji.com/care/active.">

2.During the activation process, you need to provide the Care Refresh code, the serial number of the device (found directly on the product) and the details of the person activating the Package (name, email address).

3. the DJI Care Refresh service will be activated and automatically assigned to the corresponding region. You will receive confirmation of DJI Care Refresh activation by email. Your equipment is now safe!

1 The user reports the malfunction and sends the equipment to DJI's German service center with a note that he has purchased the DJI Care Refresh service.

2.The user gets a repair quote and, based on this, decides whether to repair/replace it for a fee or through DJI Care Refresh.

3. After selecting DJI Care Refresh, the user pays the replacement fee and receives another unit.

4. the replaced product is delivered to the user on a priority basis with free shipping.

1) Lost or partially lost equipment.

2) Stolen or abandoned product.

3) Additional accessorie.

4) Intentional loss of the product.

5) Damage to the housing that does not affect the operation of the product.

6) Direct or indirect damage caused by acts of God.

7) Defects occurring outside the validity period of DJI Care Refresh.

8) Additional charges related to upgrading the model, improving its performance.

9) Defects resulting from carrying out modifications that are not in accordance with the recommendations found in the User's Manual or from using incompatible batteries and charger.

10) Defects resulting from the use of unauthorized accessories, batteries or software.

Claim orders from Stores

You can claim your purchased items within 1 - 4 work days after making an order (if product is in local warehouse).

Please wait for an email notification regarding Your order status update.

Vilnius Store address: Vytenio g. 20, LT-03229 Vilnius, Lietuva

Kaunas Store address: Pramonės pr. 4D, LT-51329, Kaunas, Lietuva

Local delivery in Lithuania

Purchased items are delivered locally through Venipak service. Depending on availability of items, orders are processed within 1-3 work days. Orders made until 1AM are shipped the same day.

Local delivery  (1-4 w.d.) price for items of any size is through through courier service is 4.90€ (incl. VAT), if the amount of the shopping cart exceeds 150€ - delivery is free.

Local delivery price to Venipak parcel terminals (1-3w.d.) is 2.90€ incl. VAT, if the amount of the shopping cart exceeds 50€ - delivery is free.

Local delivery price to Omniva parcel terminals (1-3w.d.) is 3.90€ incl. VAT,if the amount of the shopping cart exceeds 70€ - delivery is free.

Payment on delivery (COD) +2.00€ (incl. VAT).

You can pay for the goods at the time of delivery to the courier in cash or by credit card. Payment to Omniva parcel terminals is only possible by bank card.

International delivery pricing through courier service

International shipping prices depend on geographic location:

Latvia - 5.50€ (incl. VAT)

Estonia - 6.50€ (incl. VAT)

Paid orders of more than 150€ are shipped for free to Latvia and Estonia.

other countries - negiotiated individually.

International delivery pricing to Omniva/Venipak parcel terminals

Latvia - 6.00€ (incl. VAT)

Estonia - 8.50€ (incl. VAT)

Payments:

We accept payments via PayPal for orders over 20€.

Product availability status:

Vilnius Store In Stock - the product is at the store, Vytenio str. 20 in Vilnius and can be picked up / purchased at same day;

Kaunas Store In Stock - the product is at the store, Pramonės pr. 4D in Kaunas and can be picked up / purchased the same day;

Central Warehouse In Stock - In stock, product will be shipped in a short time 1-2 work days;

1-2 work days - product will be shipped in a short time - 1-2 business days;

2-3 work days – we don’t have selected product in local warehouse. Shipping time is only 2-3 work days;

3-5 work days – we don’t have selected product in local warehouse. Shipping time is between 3-5 work days;

3-7 work days – we don’t have selected product in local warehouse. Shipping time is between 3-7 work days;

Out of Stock – selected product is sold out at the moment, but you can apply for automatic alert by email when product will be in stock.